Contact us

We'd love to hear your story.

Questions about a ring, a stone or an order, or an idea you want to make real: pick whichever way suits you.

mail

Write to us

Orders, sizing, care or anything else. We reply within one business day.

hello@lovecraft.example
auto_awesome

Design with us

Describe the ring you have in mind, or bring a photo, and our Ring Craft studio drafts it with you.

Start Truly Custom arrow_right_alt
chat

Message a specialist

Signed in? Send a message and a specialist will pick it up. New here? Sign in or create an account.

FAQ

Good questions.

How does a custom ring work?

Start from one of our 21 designs and customize it — stone, shape, setting and metal — or go Truly Custom and describe your idea in your own words. Either way, our team reviews the design and comes back to you with a quote before anything is made.

Natural or lab-grown: what's the difference?

Both are real diamonds with the same fire and structure. Natural diamonds formed over billions of years; lab-grown diamonds are made in months. Browse our certified diamonds to compare.

Are your diamonds certified and responsibly sourced?

Every stone is graded and certified, and we trace where our natural diamonds come from. Read our sourcing story.

What if I don't know the ring size?

Tell us it's a surprise and choose a standard size; we'll help you resize after the proposal. Or write to us and we'll help you find it.

Shipping and returns

Shipping is complimentary and returns are accepted within 30 days. Write to us before sending anything back and we'll guide you through it.